Question 1

Are you Gas Safe registered?

Accepted Answer

Yes. Every gas job we do is under our own Gas Safe registration — no subcontractors, no exceptions.

Question 2

What's the warranty on a repair or new boiler?

Accepted Answer

Every repair we carry out comes with a 12-month warranty.

Question 3

Do you fit smart heating controls?

Accepted Answer

Yes — Honeywell, Hive and Nest smart controls, fitted and set up for you.

Question 4

Can you make an older system run better?

Accepted Answer

Usually, yes. TRVs, efficient controls and a proper service can make a real difference to comfort and running costs.

Question 5

What plumbing repairs do you handle?

Accepted Answer

Taps, toilets, sinks, pipework, leaks and full bathroom installs — for homes and small businesses alike.

Question 6

Do you trace and fix leaks?

Accepted Answer

Yes — both gas and water leaks are traced and repaired, not just patched.

Question 7

Do you install hot water cylinders?

Accepted Answer

Yes — vented and unvented cylinders, plus water heaters, supplied and fitted.

Question 8

Can you fit a full bathroom?

Accepted Answer

Yes — from a single tap swap to a full bathroom install, fitted with minimal mess.

Question 9

Where do you work?

Accepted Answer

We cover homes and small businesses across London, Surrey and Kent. If you are nearby but not sure, just call or WhatsApp us.

Question 10

What insurance and paperwork do you carry?

Accepted Answer

We're Gas Safe registered and fully insured. All relevant certificates are handed over at the end of the job.

Question 11

Landlord gas safety certificates?

Accepted Answer

Yes — CP12s for boilers, cookers and gas fires. We can put annual reminders in the diary so nothing lapses.

Question 12

How do quotes work?

Accepted Answer

We work to fixed, clear hourly rates with no hidden fees, agreed before we start.

Questions,
straight answers.

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